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If you work in compliance you will not want to miss our new podcast series. The Compliance Files is a unique podcast series, giving you access to industry insights and key perspectives on how the evolving regulatory landscape is driving change, challenge and opportunity for compliance professionals everywhere.
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Thursday Mar 16, 2023
Thursday Mar 16, 2023
Creating an effective culture will help to drive behaviour, build customer and investor trust, and support operational excellence and growth; having the right culture is essential for achieving good conduct performance.
In this episode, we are joined by two experts in the field of compliance and conduct risk, Mark Satterthwaite, Chief Compliance Officer at Citibank Europe and Paul Quinlan, EMEA Head of Conduct Risk ICRM at Citibank Europe to discuss the topic of Conduct and Culture.
We explore the importance of conduct and culture, the challenges and opportunities of defining and implementing good conduct and culture practices within organisations. We examine how to measure if conduct and culture is working within an organisation and to what extent has the regulatory focus shifted from conduct and culture.
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